Property Branch Leader

1 day ago

Vellore, Tamil Nadu, India beBeeHospitality Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Title: Property Branch Manager

We are seeking an experienced and dynamic leader to oversee the operations, strategy execution, and team management at the branch level. This senior role is critical to ensuring operational excellence, driving guest satisfaction, and achieving business targets across properties.

The ideal candidate will have a proven track record of 4-5 years in hospitality management, with a focus on multi-property or branch-level operations. They will possess strong leadership and team management skills, with the ability to handle large and diverse teams. Excellent problem-solving, decision-making, and conflict-resolution abilities are also essential.

This role offers a competitive salary package with Performance Linked Incentives (PLI), as well as benefits including Provident Fund (PF) and Employee State Insurance (ESIC). Complimentary accommodation at the property is also provided. Opportunities to work with a growing organization and make a significant impact in the hospitality sector are available.

Brief Overview:

  • Strategic and Operational Leadership
  • Team Management
  • Guest Experience
  • Vendor and Stakeholder Management
  • Budget and Financial Management
  • Compliance and Standards
  • Business Growth and Development

Key Responsibilities:

  1. Strategic and Operational Leadership:
  • Develop and execute branch-level operational strategies in alignment with company goals.
  • Take end-to-end ownership of property operations, ensuring smooth functioning and high-quality service delivery.
  • Monitor branch performance metrics and implement improvements to achieve business objectives.
Team Management:
  • Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff.
  • Foster a culture of collaboration, accountability, and high performance.
  • Identify training needs and organize capacity-building initiatives to enhance team capabilities.
Guest Experience:
  • Ensure exceptional guest experiences by upholding standards and addressing feedback proactively.
  • Handle escalated guest concerns and resolve issues to maintain reputation.
Vendor and Stakeholder Management:
  • Manage relationships with key vendors and service providers to ensure timely and cost-effective service delivery.
  • Coordinate with internal and external stakeholders to streamline operations and resolve bottlenecks.
Budget and Financial Management:
  • Oversee property budgets, monitor expenditures, and ensure adherence to financial plans.
  • Identify cost-saving opportunities without compromising quality or guest satisfaction.
Compliance and Standards:
  • Ensure all branch operations comply with company policies, local regulations, and safety standards.
  • Conduct regular audits to maintain quality and operational consistency across properties.
Business Growth and Development:
  • Identify opportunities for improving property performance and guest occupancy rates.
  • Collaborate with marketing and sales teams to implement local strategies for attracting guests and increasing revenue.

Qualifications and Requirements:

  • Proven experience of 4-5 years in hospitality management, with a focus on multi-property or branch-level operations.
  • Strong leadership and team management skills with the ability to handle large and diverse teams.
  • Excellent problem-solving, decision-making, and conflict-resolution abilities.
  • Financial acumen with experience in budgeting, cost control, and P&L management.
  • Exceptional communication and interpersonal skills for effective interactions.

Benefits:

  • Competitive salary package with Performance Linked Incentives (PLI).
  • Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).
  • Complimentary accommodation at the property.

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