Multilingual Communication Specialist

1 week ago

Noida, Uttar Pradesh, India beBeeInterpretation Full time ₹ 10,00,000 - ₹ 15,00,000

Job Title: Multilingual Communication Specialist

">About the Role

We are seeking a highly skilled and experienced multilingual communication specialist to join our team. As a language interpreter, you will play a crucial role in facilitating verbal communication between English-speaking clients and non-English-speaking customers.

Your primary responsibility will be to provide real-time interpretation services between English and Spanish during customer calls. You will need to accurately relay information without adding, omitting, or distorting the meaning.

You will also be responsible for assisting U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner. This includes handling confidential and sensitive information with discretion and professionalism.

To succeed in this role, you will need to possess excellent listening, retention, and note-taking skills. Strong interpersonal and communication skills are also essential, as well as the ability to maintain a professional tone in high-pressure situations.

In addition, you will need to stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services. Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Requirements
  • Fluency in English and Spanish – spoken
  • Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers
  • Prior experience in language interpretation is highly preferred
  • Excellent listening, retention, and note-taking skills
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced, high-pressure environment
  • Basic understanding of cultural sensitivities and appropriate communication etiquette
What We Offer

We offer a competitive compensation package and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about languages and cultures, we encourage you to apply.

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