
Senior Technical Assistance Specialist
2 days ago
We are seeking a skilled Customer Support Specialist to provide exceptional technical support to our customers and ensure their satisfaction with our products and services.
Duties and Responsibilities- Provide technical assistance to customers via phone, email, and chat.
- Diagnose and resolve technical issues related to software applications and troubleshooting techniques.
- Collaborate with cross-functional teams to resolve complex technical problems.
- Document support interactions and maintain records of customer inquiries and resolutions.
- Assist in the development and improvement of support processes and documentation.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3-6 years of experience in a customer support or technical support role.
- Strong understanding of software applications and troubleshooting techniques.
- Experience with ticketing systems and customer relationship management (CRM) software.
- Excellent communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
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Senior Technical Support Specialist
2 days ago
Surat, Gujarat, India beBeetechnical Full time US$ 1,03,331 - US$ 1,24,958Senior Service Technician Position OverviewThis role involves providing advanced technical assistance and training to team members. It requires analyzing and resolving complex technical issues, maintaining an IT service management knowledge base, and serving as a subject matter expert on primary support product lines.
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Technical Support Specialist
4 days ago
Surat, Gujarat, India beBeeMaintenance Full time ₹ 9,00,000 - ₹ 12,00,000Job Opportunity: Technical Support SpecialistLocation: Hazira (Surat) & Jamnagar in Gujarat, IndiaAre you a passionate engineer with a knack for technical problem-solving and equipment maintenance?As a Technical Support Specialist at our Hazira/Jamnagar site, you will play a vital role in maintaining high-performance operations.Key Responsibilities:Perform...
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Senior Technical Specialist
13 hours ago
Surat, Gujarat, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000Job Description:This is a challenging opportunity to expand your skill set and achieve a better work-life balance.We are seeking a skilled professional to fill the role of Senior Technical Consultant, which involves working with cutting-edge technologies such as AI, API integration, and data structures.
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Technical Support Specialist
7 days ago
Surat, Gujarat, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000About this RoleWe are seeking a skilled Technical Support Specialist to provide high-quality support to our customers. As a key member of our technical team, you will be responsible for resolving technical issues and providing timely assistance via multiple channels.Key Responsibilities:Troubleshooting: Identify and resolve technical issues related to...
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Technical Support Specialist
10 hours ago
Surat, Gujarat, India PortPro - Asia Full time ₹ 6,00,000 - ₹ 8,00,000 per yearJob Title:Technical Support Specialist (SaaS Support)Department:Customer SupportGroup:Quality ControlRole Summary:The Technical Support Specialist provides expert assistance to users of our SaaS platform, ensuring timely resolution of technical issues, excellent customer experience, and ongoing product usability. This role involves troubleshooting complex...
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Technical Infrastructure Specialist
13 hours ago
Surat, Gujarat, India beBeeInfrastructure Full time ₹ 10,00,000 - ₹ 15,00,000Job Title: Technical Infrastructure SpecialistWe are seeking a skilled Technical Infrastructure Specialist to join our team.The ideal candidate will have extensive experience in Administration and implementation of Collaboration Tools, Microsoft suite administration, and Collaboration Security frameworks including Exchange Online and Teams.Maintain and...
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Technical Printer Specialist
2 days ago
Surat, Gujarat, India beBeePrinter Full time ₹ 40,00,000 - ₹ 70,00,000Service Engineer RoleWe are seeking a skilled Service Engineer to install, configure and maintain large format printers.Key Responsibilities:Install and configure Epson Large Format Printers for technical applications at customer sites.Provide on-site troubleshooting, repair, and maintenance services for large format printers.Diagnose printer faults and...
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Senior Technical Solutions Architect
2 days ago
Surat, Gujarat, India beBeeFieldEngineering Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Systems Engineering SpecialistWe're a data-driven, software-defined company pushing the boundaries of SoC and chiplet performance. Our fast-paced startup is driven by visionary entrepreneurs seeking to accelerate intelligent computing in the emerging chiplet era.We focus on software-driven, unified fabric solutions for single-die and multi-die systems. We...
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Senior Technical Support Specialist
3 days ago
Surat, Gujarat, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000Job OverviewAs a technical expert, you will be responsible for delivering high-quality support services to clients utilizing our software application. This involves providing timely assistance in resolving errors, issues, or requests.Key Responsibilities:Deliver first-rate technical support via phone, email, or in-person.Analyze and resolve complex technical...
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Advanced Technical Support Professional
1 day ago
Surat, Gujarat, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 18,00,000Senior Technical Support SpecialistWe are seeking an experienced Senior Technical Support Specialist to join our technical team.The successful candidate will be responsible for handling escalated technical issues, providing in-depth troubleshooting and ensuring smooth resolution of incidents that cannot be resolved at the L1 level.Handle incidents, service...