Customer Service Director
3 weeks ago
As a key member of the Bharti Axa Life Insurance team, the Customer Service Director will be responsible for leading the daily operations of the customer service department.
- Department Supervision: Oversee the daily activities of the customer service department, ensuring efficient and effective service delivery.
- Loyalty Program Development: Create and implement a reliable customer loyalty program to foster long-term relationships with customers.
- Goal Setting and Achievement: Collaborate with team members to set realistic customer service goals and provide guidance to help them achieve these targets.
- Customer Interaction and Resolution: Engage with customers, address queries and complaints in a timely manner, and maintain a positive reputation for the company.
- Relationship Management: Develop and maintain relationships with profitable customers to drive business growth.
- Reporting and Analysis: Prepare weekly and monthly reports and surveys to track customer service performance, identify areas for improvement, and inform business decisions.
- Industry Trends and Best Practices: Stay up-to-date with the latest industry trends and techniques to ensure the customer service department remains competitive and innovative.
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Customer Service Director
3 weeks ago
Kolkata, West Bengal, India Fitbasix Full timeWe are seeking a seasoned Customer Service Director to manage our customer service team and develop strategies to improve our customer experience.Responsibilities:Lead a team of customer service representatives to ensure excellent customer service delivery.Develop and implement customer service processes and procedures.Conduct quality assurance surveys with...
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Customer Service Director
3 days ago
Kolkata, West Bengal, India Bharti Axa Life Insurance Full timeAt Bharti Axa Life Insurance, we are seeking an exceptional Customer Service Director to lead our customer service department. The ideal candidate will have a strong background in customer service and supervision, with the ability to motivate and guide team members to achieve excellent results.The estimated salary for this role is ₹80,000 - ₹1,20,000 per...
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Executive Operations Director
2 weeks ago
Kolkata, West Bengal, India GNK E-Service Full timeAbout the Role:The Executive Operations Director will be responsible for overseeing the operational budget, developing strategies to increase efficiency and maximize profits, and supervising managers and operational staff members.Key Responsibilities:Preparation and oversight of the operational budget.Development of strategies and procedures that increase...
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Customer Success Director
2 weeks ago
Kolkata, West Bengal, India Innover Digital Full timeWe are seeking a Customer Success Director to provide ongoing support to our clients and network with them.Main Responsibilities:- Provide ongoing support to our clients and network with them.Key Requirements:- Proven work experience as a Customer Success Manager or similar role.- Experience working with brand image and promoting value through customer...
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Operations Director
4 weeks ago
Kolkata, West Bengal, India Ergode IT Services Full timeJob Brief:We are seeking a highly skilled Operations Director to oversee the efficient management of our organization's operations. The ideal candidate will have a proven track record of improving operational management systems, processes, and best practices.Key Responsibilities:Purchase materials and plan inventory to optimize warehouse efficiencyDevelop...
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Ecommerce Director
19 hours ago
Kolkata, West Bengal, India Naukripay Full timeNaukripay Ecommerce DirectorWe are seeking an experienced Ecommerce Director to lead our online sales strategy and drive business growth.About the Role:Develop and execute ecommerce strategies to increase sales revenue and customer engagement.Oversee the development and implementation of online marketing campaigns to promote products and services.Collaborate...
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Sales Director
4 weeks ago
Kolkata, West Bengal, India Nergy India Pvt Ltd Full timeAbout the Role:We are seeking a highly skilled Sales Director to join our team at Nergy India Pvt Ltd. As a Sales Director, you will be responsible for identifying and developing new business opportunities in the EdTech industry.Key Responsibilities:Develop and execute sales strategies to achieve business targetsBuild and maintain strong relationships with...
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Regional Director
2 weeks ago
Kolkata, West Bengal, India JOBS CLAP Full timeAt JOBS CLAP, we are seeking a highly skilled Regional Director to oversee our sales and distribution efforts.The ideal candidate will have 5-7 years of experience in B2B sales and a proven track record of success in managing sales teams.The Regional Director will be responsible for developing and implementing regional sales plans, achieving revenue targets,...
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Kolkata, West Bengal, India QIMA Full timeSales Director for ISO 17025 Accredited Lab ServicesWe are seeking a skilled Sales Director to lead our sales initiatives targeting food factories. The ideal candidate will have a strong sales background, excellent communication skills, and a proven track record of identifying opportunities and closing deals in the food industry.Develop and execute strategic...
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Operations Director
3 weeks ago
Kolkata, West Bengal, India Ergode IT Services Full timeJob Title: Operations DirectorErgode IT Services is seeking an experienced Operations Director to oversee the company's operational activities and ensure they are conducted in an effective and efficient manner. The ideal candidate will have a proven track record of improving operational processes and managing teams to deliver results.Key Responsibilities:•...
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Diagnostics Service Director
3 weeks ago
Kolkata, West Bengal, India Danaher Full timeAdvancing Science and Healthcare ForwardAt Beckman Coulter Diagnostics, we're dedicated to optimizing the laboratory and moving science and healthcare forward. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates, providing the opportunity to build a meaningful career and be creative. Our team is invested...
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Customer Support Specialist
1 month ago
Kolkata, West Bengal, India Titan Jet Care Service Limited Full timeCustomer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team at Titan Jet Care Service Limited. As a key member of our customer support team, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Respond to customer inquiries in a timely and accurate manner via...
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Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India 3 steps aviation Full timeResponsibilities for Customer Service RepresentativeProvide exceptional customer service by responding promptly and professionally to inquiries in person, by phone, or via emailStay up-to-date on 3 Steps Aviation's products, services, and customer service policies to effectively address customer needsDocument customer interactions as necessary, compiling...
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Customer Support Specialist
4 weeks ago
Kolkata, West Bengal, India Titan Jet Care Service Limited Full timeWe are seeking a skilled Customer Support Specialist to join our team at Titan Jet Care Service Limited. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Key Responsibilities:Respond to customer inquiries in a timely and accurate manner via phone, email, or...
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Customer Service Representative
1 month ago
Kolkata, West Bengal, India Matrimony Full timeMatrimony Customer Service ExecutiveWe are seeking a highly motivated and customer-focused Customer Service Executive to join our team at Matrimony. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer support...
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Customer Service Engineer
4 weeks ago
Kolkata, West Bengal, India Thermo Fisher Scientific Full timeJob SummaryWe are seeking a skilled Customer Service Engineer to join our team at Thermo Fisher Scientific. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their instruments are properly maintained and repaired in a timely manner.Key Responsibilities:Perform routine and...
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Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India Webvio Technologies Private Limited Full timeJob Title: Customer Care ExecutiveCompany Overview: Webvio Technologies Pvt Ltd is a leading provider of IT services and consulting. We are seeking a highly motivated and skilled Customer Care Executive to join our team.Job Summary: We are looking for a Customer Care Executive to handle inbound customer calls, respond to customer inquiries, and provide...
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Customer Service Ambassador
6 days ago
Kolkata, West Bengal, India W3 Designerz Full timeInternational Customer Service Executive (Night Shift)We are seeking a highly skilled and enthusiastic Customer Service Executive to join our team at W3 Designerz. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our global client base.Key Responsibilities:Communicate effectively...
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Customer Service Representative
2 weeks ago
Kolkata, West Bengal, India 3 steps aviation Full timeResponsibilities for Customer Service Associate at 3 Steps AviationWe are seeking a skilled Customer Service Associate to join our team at 3 Steps Aviation. In this role, you will be responsible for providing exceptional support to our clients through various communication channels.Initial Contact: Respond promptly and professionally to incoming customer...
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Sales Director
4 weeks ago
Kolkata, West Bengal, India AccorHotel Full timeKey Responsibilities:As a Sales Manager at AccorHotel, you will be responsible for investigating and assessing market conditions and competition to determine effective sales programs. You will establish and maintain relationships with current and prospective customers, updating your knowledge and awareness of market events and opportunities. Your goal will...