
International Customer Support Specialist
6 days ago
We are currently seeking a highly skilled Customer Support Professional to join our international team. This exciting opportunity is ideal for an experienced professional with a passion for delivering exceptional customer experiences.
Job Responsibilities:- Efficiently and professionally handle international customer calls, ensuring timely and effective resolution of issues.
- Understand customer needs and provide tailored solutions that meet their requirements.
- Troubleshoot complex problems and escalate when necessary, collaborating with internal teams to resolve customer concerns.
- Maintain accurate records of interactions and adhere to call handling protocols to ensure high-quality customer service.
- Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution, driving continuous improvement in support processes.
- Excellent English communication skills with no grammatical errors or machine translation issues.
A dynamic work environment, opportunities for growth and development, and a competitive compensation package. Our organization prioritizes the well-being of our employees, offering a range of benefits to support your personal and professional goals.
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