Senior Service Delivery Manager
1 day ago
As a Senior Service Delivery Manager, you will play a pivotal role in guaranteeing client satisfaction and resolving issues efficiently.
Key Responsibilities- Conduct business process analysis, gather requirements, and document procedures
- Deliver client training, product demonstrations, and technical support on software solutions
- Log and manage customer issues via CRM systems, ensuring SLA-based resolutions
- Collaborate with cross-functional teams for issue resolution and solution design
- Technical documentation including SOWs, VOs, and business workflows
- Accurate client training and user support on software applications
- Root cause analysis and resolution of customer issues with detailed follow-up
- Support in product demonstrations, data analysis, and reporting compliance
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proven track record of delivering high-quality results
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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Senior IT Service Delivery Manager
6 days ago
Pune, Maharashtra, India beBeeDelivery Full time ₹ 15,00,000 - ₹ 20,00,000Job Title: Senior IT Service Delivery ManagerJob DescriptionWe are seeking an experienced IT service delivery professional to lead the implementation of new functionality and services. As a senior IT service manager, you will be responsible for designing and implementing innovative solutions using Variable sets, Forms design, Business Rules, UI Policies,...
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Senior Service Delivery Manager
5 days ago
Pune, Maharashtra, India The Lubrizol Corporation Full time US$ 90,000 - US$ 1,20,000 per yearAbout LubrizolThe Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000...
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Senior Service Delivery Manager
5 days ago
Pune, Maharashtra, India Lubrizol Full time US$ 90,000 - US$ 1,20,000 per yearAbout LubrizolThe Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000...
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Service Delivery Manager
2 weeks ago
Pune, Maharashtra, India Tata Tele Business Services Full timeJob Description: Service Delivery Manager IaaSRole Purpose:We are seeking a seasoned Service Delivery Manager IaaS to lead a 100 Cr multi-cloud service operations portfolio, serving 300+ SMB customers with 24x7 managed service support for 50+ clients. While our current portfolio is Azure-heavy, it is expanding rapidly to include AWS, GCP, Digital Ocean,...
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Senior Service Delivery Manager
18 hours ago
Pune, Maharashtra, India beBeeLeadership Full time ₹ 19,20,000 - ₹ 25,95,000The role of a Managed Services Manager is pivotal in ensuring the successful delivery of managed services to clients.Key Responsibilities:Provide level 2 and level 3 expertise on Oracle Financial Consolidation and Close, Profitability and Cost Management, Enterprise Planning & Budgeting, and Account Reconciliation.Lead and develop a team of managed services...
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Associate Service Delivery Manager
5 days ago
Pune, Maharashtra, India Ensono Full time ₹ 5,00,000 - ₹ 10,00,000 per yearAbout Us (Ensono): Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients' digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application...
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Project Manager, Service Delivery
5 days ago
Pune, Maharashtra, India 11:11 Systems Full time US$ 90,000 - US$ 1,20,000 per yearThe Role:11:11 Systems is looking for an energeticIT Project Manager, Service Deliveryto help guarantee a positive on-boarding and implementation experience for all 11:11 Systems clients. This is a full-time position, reporting to the Manager of Service Delivery Project Management.Responsibilities:Manage multiple, simultaneous medium to large scale...
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Service Delivery Manager
5 days ago
Pune, Maharashtra, India Apex Group Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob DescriptionService Delivery Management:Responsible for service delivery to all assigned customer(s) to the Service Level Agreements (SLA) and Operational Level Agreements (OLA)Owner of all Service Desk Processes (Incident, Problem Change etc.), amend and create new processes where appropriateOwn the Major Incident Management Process and align all...
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Senior Service Delivery Manager
5 days ago
Pune, Maharashtra, India Ensono Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients' digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application...
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Director Service Delivery Manager
5 days ago
Pune, Maharashtra, India Zensar Full time US$ 1,50,000 - US$ 2,00,000 per yearRole: Director, Service Delivery ManagementLocation: Kharadi, PuneHow wed like you to lead:Roles and Responsibilities.Service Delivery Management –Oversee the end-to-end delivery of cloud infrastructure and security services to ensure alignment with client requirements and organizational goalsEnsure the delivery of services meets agreed-upon SLAs (Service...
