
Operations Manager
6 days ago
The Telematics Team Lead oversees a team specializing in telematics support, ensuring efficient operations, technical accuracy, and a strong customer focus. This role combines leadership with industry expertise to resolve escalated issues, optimize processes, and maintain service quality.
The ideal candidate will possess excellent leadership skills, technical knowledge of telematics systems, and experience in managing teams and processes. Strong communication, problem-solving, and analytical skills are also essential for this position.
To be successful in this role, the team lead must have a deep understanding of telematics technology, as well as experience in working with customers to resolve technical issues. The ability to train and develop team members, manage multiple priorities, and stay up-to-date with industry trends is also crucial.
This role offers an exciting opportunity to join a dynamic team and contribute to the delivery of high-quality telematics services to customers.
Required Skills and Qualifications:- Bachelor's degree in IT, engineering, or related field (or equivalent experience).
- 8+ years of experience in telematics or technical support; 2+ year in a supervisory role.
- Strong leadership, telematics knowledge, CRM proficiency, excellent communication, and data analysis skills.
- Opportunity to work with cutting-edge telematics technology.
- Collaborative and dynamic work environment.
- Professional development opportunities.
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