
Operations Manager
23 hours ago
Role Overview:
As an Operations Consultant, you will mentor and guide professionals on various skills to ensure a seamless project timeline. Your responsibility will be to maintain high-quality customer experience throughout the project execution stage.
">Job Responsibilities:
- Understand and analyze drawings (2D/3D) of all disciplines (Civil, Electrical, Plumbing, Carpentry, etc.)
- Identify design discrepancies and foresee potential execution risks
- Validate review work orders, BOQs, and drawings
- Prepare detailed project execution schedules highlighting interdependencies of various tasks
- Audit site work by conducting regular site inspections as well as monitoring remotely with quality control
- Ensure timely site updates are available to customers from professionals
- Act as a bridge between customers and professionals during the design to project execution stage
- Update project trackers summaries
- Manage a team of 5-10 professionals in a city or region
- Analyze data to identify performance bottlenecks, devise corrective solutions, and own implementation end-to-end
- Be the quality custodian of professional projects ensuring a superlative customer experience
- Identify specific challenges that may aid or hamper professional performance and devise solutions around them
- Work with internal functions on key initiatives such as SOPs, pricing, and new initiatives
Required Skills and Qualifications:
- Management Graduate or Construction Management degree preferably from a Tier I/Tier II Institute
- Strong Project Management / Engineering / Architecture background with 2+ years of experience
- Must have experience in handling at least 15+ renovation projects
- Have a deep appreciation and understanding of site execution for home renovations
- Ability to assess design feasibility, visualize on-site conditions, and foresee execution risks
- Process-driven project management professionals with quick problem-solving skills
- Excellent interpersonal and communication skills
- Proactive and capable of prioritizing work
- Extremely high level of ownership and learning aptitude
- Past experience in managing project management/operations is a core requirement for this role preferable if worked with ops-focused startups
- The high degree of comfort on Excel/Google Sheets and strong data analysis skills
Benefits:
This role offers a unique opportunity to work with a dynamic team and contribute to the growth and development of professionals.
">About Us:
We are a company dedicated to providing exceptional customer experiences through our operations consulting services.
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