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International Customer Service Ambassador
3 weeks ago
As a seasoned customer advocate, you will be the primary point of contact for our international customers. This pivotal role requires exceptional communication skills and an empathetic approach to deliver top-notch support.
We seek a quick-thinking problem solver who can navigate high-pressure situations efficiently while maintaining a professional demeanor. The ideal candidate should be punctual, organized, and possess excellent multitasking skills in fast-paced environments.
The successful candidate will be passionate about serving others, have a knack for organization, and be eager to take on new challenges. A strong business acumen, combined with excellent English language skills (written and verbal), is essential for this opportunity.
To excel in this role, you will need:
- Exceptional business communication skills in English for phone, chat, and email support.
- A reliable laptop/PC, headphone, smartphone, and quiet workspace.
- Familiarity with office tools and software like Microsoft Excel, Word, PDF, etc., and a willingness to learn new tools if required.
Our recruitment process involves multiple rounds of interviews, including a trial period lasting one to two weeks. We value teamwork, professionalism, and a customer-centric approach. If you're a motivated individual who thrives in dynamic environments, we encourage you to apply.
