
Hospitality Reservations Career Opportunity
6 days ago
- Manage reservations across online travel agencies, direct bookings, and offline channels.
- Handle guest communication via phone, email, and messaging apps.
- Maintain accurate data on property management systems and online travel agency extranets.
- Verify property listings and ensure rates, availability, and content are up-to-date.
- Develop standard operating procedures, email templates, and booking process documents.
- Review guest communication for tone and accuracy.
- Coordinate with property managers for smooth check-ins and special requests.
- Maintain daily, weekly, and monthly booking and revenue reports.
- Education: Degree or Diploma in Hotel Management.
- Experience: 3+ years in reservations or front office in hospitality.
- Strong understanding of online travel agency extranets.
- Understanding of property management systems and rate management.
- Excellent communication skills in English, with other languages an asset.
- Proficiency in MS Excel, Google Sheets, and email drafting.
- Detail-oriented, proactive, and willing to learn in a dynamic environment.
- Competitive salary.
- Direct mentorship from our founder.
- Hands-on experience in building a hospitality brand from the ground up.
- Support in finding suitable accommodation.
- Career growth opportunities as our company expands.
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