Highly Motivated Customer Support Associate

14 hours ago

Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

Customer Support Associate Job Overview

We are seeking a highly skilled and motivated Customer Support Associate to join our team. As a key member of our customer-facing department, you will play a crucial role in providing exceptional service to our clients.

Main Responsibilities:

  • Provisioning and administering customer accounts, including adding, editing, and deactivating users.
  • Creating usage reports and escalating client requests as necessary.
  • Responding to enquiries from international clients via phone or email in a professional manner.
  • Maintaining accurate records of customer interactions via case management systems.
  • Producing documentation for clients to expected standards and guidelines.
  • Collaborating with other departments to resolve customer issues.
  • Providing feedback on recurring customer issues to help improve processes and products.
  • Staying updated on company products, services, and policies to provide accurate information to customers.

Required Skills and Qualifications:

  • Strong spoken and written English skills.
  • Bachelor's degree or 2 years' experience working in a client support role.
  • Able to handle high volumes of customer interactions.
  • Able to learn and apply new skills quickly under own direction.
  • Able to prioritize and reprioritize work due to changing business/client requirements.
  • Resilience in the face of difficult client interactions and high-pressure deadlines.

  • Highly Skilled Customer Support Professional

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 39,000 - ₹ 4,75,000

    Customer Service RoleWe are seeking a highly skilled and dedicated individual to join our customer support team as a Customer Service Associate. This role is ideal for those who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer experiences.Job Responsibilities:As a Customer Service Associate, you will be...

  • Highly Skilled Technical Support Associate

    4 days ago

    Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 1,50,000 - ₹ 55,00,000

    Job Summary">Technical Support Associate">We are seeking a highly skilled Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing world-class customer service to our clients. You will work closely with customers to identify their needs and offer the most appropriate solutions.">Key...

  • Customer Support Advocate

    1 week ago

    Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 13,948 - ₹ 15,700

    Job Title: Customer Support AssociateWe are seeking a highly skilled and motivated Customer Support Associate to join our team.Job Description:This role is responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Required Skills and Qualifications:Graduate degree in any...

  • Customer Support Associate

    1 day ago

    Noida, Uttar Pradesh, India XTEN-AV Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    About:XTEN-AV is the worlds first and only AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their efficiency and productivity by 10XPosition Overview:We are seeking a dedicated and proactive...

  • Highly Motivated Fintech Expert

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeProfessional Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Improving the nation's financial health is our top priority. To achieve this, we are seeking a highly motivated and experienced professional to fill a unique role that combines Business Analysis and Scrum Master responsibilities.This hybrid position is ideal for someone with deep fintech domain expertise, strong analytical capabilities, and proven leadership...

  • Customer Support Associate

    3 weeks ago

    Noida, Uttar Pradesh, India Attero Full time

    Role Overview We are seeking an experienced Customer Support Associate who can not only handle customer interactions but also manage and guide a small support team . The ideal candidate should have strong communication skills, problem-solving abilities, and prior experience in team handling and customer service operations. Key Responsibilities Handle...

  • Customer Support Associate

    1 week ago

    Noida, Uttar Pradesh, India Attero Full time

    Role Overview We are seeking an experienced Customer Support Associate who can not only handle customer interactions but also manage and guide a small support team. The ideal candidate should have strong communication skills, problem-solving abilities, and prior experience in team handling and customer service operations. Key Responsibilities Handle inbound...

  • Customer Support Associate

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Role:A Customer Support Associate plays a pivotal role in maintaining customer satisfaction by addressing their queries and concerns through various communication channels while updating relevant systems with precise information. The goal is to build strong, long-lasting relationships with customers by responding promptly and professionally.Key...

  • Technical Support Associate

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Technical Support Associate Job DescriptionAs a Technical Support Associate, you will be responsible for providing top-notch support to our clients. This role involves troubleshooting and resolving technical issues related to systems, software, and applications.Key Responsibilities:Resolve customer complaints in a timely and professional mannerProvide expert...

  • Customer Support Associate

    1 week ago

    Greater Noida, Uttar Pradesh, India NLB Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are hiringProfile-Customer Support Associate(chat process)Location-NoidaExp-6 months to 3 YearsSalary-2 to 3.2 LPA(depending on interview)Shift-Rotational (24/7)Cab facility available for odd hours.Contact Email-Riya Puri