
Optimize Quality Process Leader
1 week ago
Transform Your Career with a Quality Assurance Role
Join our esteemed organization as an Assistant Manager – Quality, where you will play a pivotal part in driving process excellence.
Key Responsibilities:
- Oversee the delivery of high-quality services across international travel processes.
- Develop and implement quality frameworks to enhance customer satisfaction and efficiency.
- Maintain strong relationships with stakeholders through effective communication and project management skills.
- Drive analytical insights to improve quality metrics and contribute to business growth.
Requirements:
- A minimum of 2+ years of experience in a similar role, preferably within the BPO/International Travel process sector.
- Proven expertise in quality frameworks, audits, and compliance.
- Excellent leadership and stakeholder management skills.
- An analytical mindset with a proven track record of driving quality metrics.
- Superior communication skills (spoken and written).
Why Choose Us?
We offer a dynamic work environment that fosters growth, collaboration, and innovation. Our team is dedicated to delivering exceptional results and making a positive impact.
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