Customer Engagement Specialist

13 hours ago


Kolkata, West Bengal, India beBeeCustomerEngagement Full time ₹ 1,04,000 - ₹ 1,30,878
Customer Engagement Specialist

This role is ideal for a customer-focused professional who can develop and implement strategies to enhance customer satisfaction.

  • Main Responsibilities:
  • Create engaging customer experiences through collaboration with marketing and sales teams.
  • Analyze customer feedback surveys and identify areas for improvement.
  • Maintain detailed records of customer interactions and feedback.
  • Prepare and present reports on customer engagement activities.

Required Skills and Qualifications:

  • Education: Any Graduate, Any Postgraduate
  • Industry Type: Insurance
  • Department: Customer Success, Service & Operations
  • Employment Type: Full Time, Permanent
  • Role Category: Customer Success

Benefits:

This role offers the opportunity to work in a dynamic team and contribute to creating rewarding customer experiences.

Others:

Please note that this job description is a general outline and may be subject to change based on business needs.



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