
Client Relations Specialist
2 weeks ago
We are looking for a seasoned professional to fill the role of Client Relations Specialist. The ideal candidate will possess a strong background in retail banking and exceptional relationship management skills.
Key Responsibilities:
- Develop and maintain lasting relationships with existing clients to ensure customer satisfaction and retention.
- Identify new business opportunities and develop strategies to acquire new customers.
- Stay informed about industry trends through market research and competitor analysis.
- Collaborate with internal teams to provide comprehensive solutions to clients.
- Implement sales plans to achieve monthly and quarterly targets.
- Provide exceptional customer service and support to resolve client queries and concerns.
Requirements:
- Strong knowledge of financial products and services.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills.
- Experience working with cross-functional teams.
- Ability to adapt to changing market conditions and regulatory requirements.
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