Dining Experience Manager

About GoKhana:We partner with companies and food vendors to enable seamless, tech-driven dining operations that improve efficiency, transparency, and satisfaction for all stakeholders.Job Summary:The Site Supervisor will oversee day-to-day operations of the cafeteria/site, ensuring efficient execution of services, maintaining hygiene standards, managing...

Job Title: Guest Services AssociateKey Responsibilities:Greeting and WelcomeWelcome guests warmly and make them feel comfortable upon arrival.Reservation ManagementManage reservations, maintain an organized seating plan, and assist with waiting lists.Order Taking and ServiceTake accurate food and beverage orders, communicate effectively with kitchen and...

Guest Experience Manager RoleAs a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that leave a lasting impression. We are looking for a highly skilled and professional Guest Experience Manager to join our dynamic team.Key Responsibilities:Greet and welcome guests warmly, ensuring a seamless first...

Job OverviewThe Client Servicing Manager (Events) is a key role in guaranteeing customer satisfaction and delivering superior event experiences.Key ResponsibilitiesDevelop and maintain strong client relationships to ensure timely updatesOversee the entire event execution process from pre-event planning to post-event evaluationCollaborate with various teams...

Job Description\The Employee Engagement Specialist will play a pivotal role in fostering engagement, creating transparent communication channels, and driving initiatives aligned with organizational goals.\This role involves conducting structured employee connects, leveraging HR analytics to generate actionable insights, and using data to inform objective...

Job RoleIn a fine dining setting, we are seeking an individual to assist chefs in the kitchen with food preparation and presentation. This is a unique opportunity for someone who wants to elevate their culinary skills in a dynamic environment.We require candidates who can work efficiently in a team environment and maintain a clean and organized kitchen...

We are seeking a proactive and experienced Team Lead to manage our blended customer service process. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction...

Customer Support Team Lead Position OverviewWe are seeking an experienced Team Leader to oversee our customer support team. This role involves delivering exceptional customer experiences, monitoring performance, guiding team members, and ensuring they have the necessary tools and resources to succeed in a positive work environment.This leadership position...

Job RoleThe successful candidate will oversee daily operations to guarantee customer satisfaction. This involves managing a team to meet business objectives.Main Responsibilities:Lead post-project booking and handover processes for customers.Serve as the primary point of escalation for regional issues, resolving them within agreed-upon timelines.Foster...

Delivering exceptional guest experiences is at the core of our culinary philosophy.Job Overview:Customer Service Expertise: Provide top-notch customer service, answer inquiries, and ensure a positive experience for our guests.Key Responsibilities:Cash Handling: Manage cash registers, process payments, and maintain accuracy in cash handling.Day-to-Day Tasks:...