
Front Desk Ambassador
3 days ago
Job Title: Guest Services Associate
Key Responsibilities:- Greeting and Welcome
- Welcome guests warmly and make them feel comfortable upon arrival.
- Reservation Management
- Manage reservations, maintain an organized seating plan, and assist with waiting lists.
- Order Taking and Service
- Take accurate food and beverage orders, communicate effectively with kitchen and service teams.
- Serving and Handling
- Serve food and drinks efficiently, adhering to hygiene and safety standards.
- Guest Interaction
- Handle billing, process payments, and address any guest concerns or feedback promptly.
- Maintenance and Teamwork
- Maintain cleanliness of dining and service areas, assist in setup and closing activities.
- Support and Standards
- Support team members and work collaboratively to create a seamless dining atmosphere.
- Operational Standards
- Uphold health, safety, and restaurant operational standards.
- A high school diploma or equivalent is required. Hospitality training is beneficial.
- Previous customer service experience is preferred.
- Strong communication, interpersonal, and problem-solving skills are essential.
- The ability to multitask and remain organized under pressure is necessary.
- Flexibility to work various shifts, including evenings and weekends, is required.
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