User Support Liaison

1 week ago

Morādābād, Uttar Pradesh, India beBeeCommunity Full time ₹ 9,00,000 - ₹ 12,00,000
Community Engagement Opportunity

We are seeking a highly motivated individual to join our rapidly growing team as a Community Outreach Intern. This role offers a unique chance to transform online interactions into meaningful relationships.

  • User Onboarding: Assist new users in getting started with our platform, re-engage inactive ones, and provide ongoing support through proactive conversations.
  • Query Resolution: Address user queries via calls with empathy and efficiency.
  • Community Management: Organize virtual meetups, facilitate doubt-clearing sessions, and address concerns related to hotline services.
  • Feedback Collection: Gather insights from users to improve our product and support offerings.
  • Relationship Building: Foster trust and long-term engagement with our users.

This is an excellent opportunity to gain real-world experience in user support and community engagement while working remotely. You will be part of shaping experiences for millions across various regions.

The ideal candidate will possess excellent communication skills, be able to work independently, and have a passion for building strong relationships. If you are looking for a challenging yet rewarding role, please consider applying.

Key Skills:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Passion for building strong relationships and customer satisfaction
  • Familiarity with remote work environments and tools

Benefits:

  • Opportunity to gain real-world experience in user support and community engagement
  • Chance to work on a high-profile project impacting millions of users
  • Remote work environment with flexible scheduling

About the Role:

This is a full-time internship role that will provide you with hands-on experience in community outreach, user support, and relationship building. The successful candidate will have the opportunity to learn from experienced professionals, develop valuable skills, and contribute to the growth of our company.

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