
Operations Manager
21 hours ago
About Us
We're a fast-paced team driven by innovation, technology, and customer passion.
We build a movement that celebrates every woman's unique journey through fashion and lifestyle brands.
Our first brand launched in 2024 achieved significant revenue growth in its inaugural year.
We operate at a substantial annual run rate and scaling rapidly across India with new stores and fresh collections weekly.
We're reimagining modern ethnic wear as inclusive, comfortable, stylish, and accessible.
As we grow, we need an Operations Excellence Manager to plan, track, and improve core processes across fulfillment, warehousing, and other operational teams.
The role will focus on cross-functional collaboration, data-driven decision making, and scalable practices to support our growth.
Key Responsibilities:
- Process Creation & SOP Development
- Design and implement standard operating procedures for fulfillment, warehousing, and daily operations.
- Standardize workflows to ensure consistency, reduce errors, and improve efficiency.
- Continuously refine processes based on data and feedback.
Program Management
- Lead projects on efficiency, automation, and scalability across operations.
- Support the execution of new launches, seasonal peaks, and promotional campaigns.
Cross-Functional Collaboration
- Partner with fulfillment and warehousing teams to ensure smooth order flow.
- Work closely with supply chain, retail, category, finance, and tech/product teams.
Data & Analytics
- Develop dashboards and reports for visibility into operational health.
- Use data to identify bottlenecks and recommend scalable solutions.
Qualifications & Skills:
- 2–4 years of experience in operations, supply chain, or program management (D2C / retail / fashion / e-commerce preferred).
- Bachelor's/Master's degree in Engineering, Business, or a related field from a reputable institution.
- Excellent skills in Excel/Google Sheets; working knowledge of SQL.
- High ownership mindset, ability to work with ambiguity, and strong cross-team collaboration.
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