Endpoint Management Specialist

4 weeks ago


Pune, Maharashtra, India ZS Full time
Job Summary

As a seasoned Endpoint Management Administrator at ZS, you will play a crucial role in ensuring the seamless functioning and compliance of endpoints. Your expertise will be instrumental in maintaining all endpoint agents, configuring operating systems and applications, monitoring reporting, permissions auditing, certificate management, application support, and other miscellaneous security operations.

Duties and Responsibilities
  • Lead and escalate frontline tech support for Windows laptops
  • Configure and report on endpoints through enterprise tools like SCCM and Intune
  • Work with SCCM SQL Database to ensure efficient endpoint management
  • Build, manage, deploy, track software and update packages
  • Maintain standard provisioning processes using modern automated methods
  • Act as a subject matter expert for Windows devices and mobile device management (MDM)
  • Ensure all endpoints communicate effectively with management systems and enforce policies
  • Analyze non-standard end-user requirements and suggest hardware and software specifications in a cost-effective manner
Requirements
  • Bachelor's Degree in Information Technology or related field, and 3 years' experience supporting domain-bound Windows laptops
  • Strong Windows troubleshooting experience
  • Team player with excellent communication, problem-solving, and organizational skills
  • Able to present technical approaches or findings clearly in oral and written format
  • SCCM Certified Professional or comparable experience
Perks and Benefits

ZS offers a comprehensive total rewards package, including health and well-being, financial planning, annual leave, personal growth, and professional development opportunities. Our flexible work environment allows for a combination of remote work and on-site presence at clients/ZS offices.



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