Customer Support Specialist

2 weeks ago

Rajkot, Gujarat, India beBeeOpportunity Full time ₹ 42,00,000 - ₹ 45,00,000
Job Description

A leading edtech company is seeking a highly skilled and motivated International Voice Support Specialist to join their team. As an integral part of the organization, you will play a vital role in guiding working professionals to unlock their academic and career potential.

Your primary responsibilities will include:

  • Updating customer relationship management (CRM) systems with new leads daily
  • Verifying and screening prospective customer data to ensure accuracy and quality
  • Capturing additional information and assessing customer interest in our products and services
  • Collaborating closely with the sales team for effective lead allocation and follow-up
  • Ensuring all leads meet our high standards before passing them on to our counsellors
Required Skills and Qualifications

To succeed in this role, you will need to possess:

  • A bachelor's degree or higher in any field
  • Exceptional spoken English communication skills, both written and verbal
  • The ability to adapt to US shift timings and work effectively in a fast-paced environment
  • High energy levels and a genuine desire for rapid growth and professional development
Benefits

We offer a competitive salary package, including:

  • Growth opportunities in a dynamic and supportive environment
  • A chance to work with a leading Indian edtech brand on a global platform
  • A positive and inclusive work culture that fosters collaboration and recognition
  • Ongoing mentorship from industry-leading professionals
  • Monthly engagement activities and employee recognition programs

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