HR Systems Manager

2 weeks ago


Bengaluru, Karnataka, India Quantified HR Pvt Ltd Full time

Job Title : HR Systems Manager

We are seeking a highly skilled and experienced HR Systems Manager to lead our internal support team for HR-related applications. This is an excellent opportunity for a dynamic professional to coordinate with HR, IT, and vendor teams to ensure seamless support operations.

  • Key Responsibilities :
  • Manage the support and maintenance of critical HR applications, including SAP SuccessFactors, Zwayam, and GreytHR.

  • Collaborate with the IT team to troubleshoot and resolve complex technical issues, ensuring minimal downtime and optimal performance.

  • Work with Support Partners and manage service metrics and application uptime.

  • Lead and mentor a team of support professionals, providing guidance and fostering a collaborative and high-performance work environment.

  • Define and monitor key performance indicators (KPIs) to ensure the team meets or exceeds service level agreements (SLAs).

  • Work closely with the HR department to understand user requirements, implement changes, and ensure that support services align with organizational needs.

  • Engage with external vendors to coordinate support efforts, manage service contracts, and ensure timely issue resolution.

  • Identify opportunities for process improvement and implement best practices to enhance the efficiency and effectiveness of the support function.

  • Serve as the primary point of contact for internal stakeholders, communicating effectively to manage expectations and provide updates on support activities.

About Quantified HR Pvt Ltd : We are a dynamic company that focuses on delivering exceptional HR services to our clients. If you are a highly motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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