HR Systems Manager
2 weeks ago
Job Title : HR Systems Manager
We are seeking a highly skilled and experienced HR Systems Manager to lead our internal support team for HR-related applications. This is an excellent opportunity for a dynamic professional to coordinate with HR, IT, and vendor teams to ensure seamless support operations.
- Key Responsibilities :
Manage the support and maintenance of critical HR applications, including SAP SuccessFactors, Zwayam, and GreytHR.
Collaborate with the IT team to troubleshoot and resolve complex technical issues, ensuring minimal downtime and optimal performance.
Work with Support Partners and manage service metrics and application uptime.
Lead and mentor a team of support professionals, providing guidance and fostering a collaborative and high-performance work environment.
Define and monitor key performance indicators (KPIs) to ensure the team meets or exceeds service level agreements (SLAs).
Work closely with the HR department to understand user requirements, implement changes, and ensure that support services align with organizational needs.
Engage with external vendors to coordinate support efforts, manage service contracts, and ensure timely issue resolution.
Identify opportunities for process improvement and implement best practices to enhance the efficiency and effectiveness of the support function.
Serve as the primary point of contact for internal stakeholders, communicating effectively to manage expectations and provide updates on support activities.
About Quantified HR Pvt Ltd : We are a dynamic company that focuses on delivering exceptional HR services to our clients. If you are a highly motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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