Operations Supervisor

6 days ago


Noida, Uttar Pradesh, India Morena Technologies Pvt. Ltd. Full time

Mrena Technologies Pvt. Ltd. is a renowned company seeking an experienced and driven Operations Supervisor to oversee our reservation rent a car process.

The ideal candidate should possess strong leadership skills, excellent email communication abilities, and expertise in generating and analyzing reports.

We are looking for a skilled individual who can train, develop, and lead a team of 20-25 associates to ensure efficient and effective process execution.

The successful candidate will be responsible for:

  • Leading a team of associates to achieve process efficiency
  • Developing and implementing strategies to improve team performance
  • Analyzing reports to identify areas for improvement
  • Fostering collaboration and driving results through exceptional communication skills

Our ideal candidate has a minimum of 1 year of proven experience in team leading within the BPO industry, preferably from the travel industry.

Key Responsibilities:

  • Leading a team of 20-25 associates
  • Developing and implementing strategies to improve team performance
  • Analyzing reports to identify areas for improvement
  • Fostering collaboration and driving results through exceptional communication skills

Salary Information: The estimated salary for this position is ₹8,00,000 - ₹10,00,000 per annum, depending on experience.

Benefits:

  • 6 days working with flexibility to work in rotational shifts and week-offs

Requirements:

  • Minimum 1 year of proven experience in team leading within the BPO industry
  • Strong leadership and team management abilities
  • Exceptional communication and interpersonal skills
  • Strong decision-making and problem-solving skills
  • Capability to work independently as well as seamlessly within a team


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