Life & Pension Operations Expert

5 days ago


Nellore, Andhra Pradesh, India beBeeOperations Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Overview

We are seeking a seasoned Operations Manager to oversee operations across Life & Pension sub-processes including PRSA, ARF, S&I, Claims, and Servicing.

Main Responsibilities

  • Lead domain-specific Centers of Excellence (CoEs) for New Business and Servicing.
  • Ensure process adherence, SOP compliance, and quality assurance across delivery teams.
  • Drive training, knowledge management, and SME development using GenAI tools.
  • Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness.
  • Support transition activities including KT, ramp-up, and monitored production.
  • Implement process improvements and automation opportunities to enhance efficiency.

Requirements

  • 8+ years in insurance operations with domain specialization in Life & Pensions.
  • Experience in managing teams across multiple locations and process areas.
  • Strong understanding of Irish regulatory landscape and insurance product lifecycle.
  • Exposure to transformation tools and automation platforms.
  • Experience in training, SOP development, and compliance audits.

Benefits and Desirable Skills

  • Domain expertise in Life & Pension operations.
  • People and process management.
  • Quality and compliance orientation.
  • Strong analytical and communication skills.


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