Digital Account Strategist
3 weeks ago
Job Title: Senior Digital Account Manager
About the Role:
We are seeking a highly skilled Senior Digital Account Manager to join our team at MAD About Digital. As a Senior Digital Account Manager, you will be responsible for managing, strategizing, and executing client accounts to drive business growth and success.
Key Responsibilities:
- Liaise with clients to understand their requirements and communicate effectively with the team.
- Work with the team to conceptualize digital campaigns that meet client briefs.
- Manage client social media pages, including posting content, responding to queries, and supervising advertising efforts.
- Present campaign ideas and budgets to clients.
- Provide inputs while creating digital campaigns and strategies.
- Ensure effective communication flows within the agency team working on the account.
- Refine campaign details and address client challenges.
- Present creative work to clients for approval or modification.
- Manage budgets and campaign costs.
- Create reports for clients, including campaign metrics.
- Monitor campaign effectiveness and optimize as needed.
- Arrange and attend meetings to maintain a healthy client-agency relationship.
- Collaborate with the creative team to create pitches.
- Accountable for account success, delivery quality, and client satisfaction.
Requirements:
- 2+ years of professional experience in managing and growing client accounts.
- At least 1 year of experience in a digital, product, or creative agency.
- Excellent client servicing skills, including oral and written communication.
- Strong interpersonal and client management skills.
- Ability to understand and translate complex business challenges into smart digital solutions.
- Collaboration skills to work effectively with agency teams.
- Sound business acumen and negotiation skills.
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