
Spiritual Travel Operations Assistant
6 days ago
Job Title: Sales Operations Specialist
Overview of the RoleThe sales operations team plays a pivotal role in ensuring seamless customer experiences. As an intern, you will be responsible for fostering connections with customers after booking, verifying details, and guiding them through their journey with timely updates and support.
Key Responsibilities- Connect with users after booking to confirm details and provide timely updates, support, and follow-ups.
- Share and update yatra itineraries while assisting with any changes or clarifications.
- Facilitate customer redemption of coupons or discounts and address related queries.
- Serve as the primary point of contact for customers, ensuring a smooth experience throughout their journey.
- Collect post-travel feedback to improve future yatras.
- Strong communication skills in Hindi and English.
- Empathetic approach with problem-solving attitude and user-centric mindset.
- Basic knowledge of tools like Google Sheets and WhatsApp.
- First-hand exposure to spiritual travel operations.
- Experience in customer engagement and service workflows.
We are dedicated to developing innovative mobile and web applications catering to the devotional and spiritual needs of millions of users worldwide.
Market InsightsThe devotion market presents a significant opportunity in India, primarily offline and unorganized. Temples drive a substantial portion of the $44 billion market, with tourism to these places being a $10 billion opportunity.
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