
Travel Operations Specialist
2 days ago
Travel Operations Specialist">We are seeking a skilled and detail-oriented Travel Operations Specialist to join our team. In this role, you will be responsible for managing customer interactions, providing information on tours and itineraries, and assisting with tourist visa queries.Key Responsibilities:
- Provide exceptional customer service via phone, email, or in-person interactions
- Explain details of our group tours, including costs, inclusions, and any applicable requirements
- Guide customers through the visa application process, ensuring they have all necessary documentation
- Maintain accurate records of inquiries, leads, and bookings
- Collaborate with internal teams to ensure smooth operations and resolve any issues that may ariseRequirements:
- Excellent communication skills in English (additional languages an asset)
- Basic knowledge of tourism, travel, and visa regulations (training provided as needed)
- Ability to handle high-pressure situations and provide clear, concise information
- Post-secondary education in a relevant field (e.g., hospitality, business administration); prior experience in travel/visa/customer service a plus
- Proficient in Microsoft Office, CRM software, and other relevant toolsBenefits:
- Competitive salary range ₹18,000 - ₹25,000 per month (dependent on experience) + incentives
- Opportunity to work in a fast-paced, dynamic environment with a growing company
- Potential for career growth and professional developmentWhy Choose Us?
- Join a team committed to delivering exceptional customer experiences
- Contribute to the growth and success of a reputable travel company
- Enjoy a collaborative and supportive work environment in Chennai
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