Infrastructure Expertise Specialist

4 days ago

Gurgaon, Haryana, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 20,00,000
Job Description

We are seeking an experienced Configuration Management Infrastructure Analyst to join our team. As a key member of our infrastructure team, you will be responsible for providing support to ensure the operational health of our platform.

You will work closely with feature teams to continuously enhance your development and contribute to the delivery of customer outcomes, innovation, and early learning.

  • Contributing to the platform risk culture, making sure that risks are discussed and understood at every step.
  • Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross-platform initiatives.
  • Participating in opportunities to simplify the platform infrastructure, architecture, services, and customer solutions.

Required Skills and Qualifications:

  • Experience working within a Configuration Management (CfM) or Service Asset & Configuration Management (SACM) team.
  • Extensive experience working on the ServiceNow platform.
  • ITIL V3 Foundation or higher certificate is required.

Benefits:

This role offers a unique opportunity to learn a variety of new skills in a constantly evolving environment and work closely with feature teams to continuously enhance your development.

Other Information:

You will need to demonstrate excellent collaboration and stakeholder management skills, as well as the ability to communicate complex technical concepts clearly to colleagues.

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