IT Infrastructure Specialist

1 day ago


Gurgaon, Haryana, India beBeeInfrastructure Full time ₹ 12,00,000 - ₹ 20,00,000
Job Title: IT Infrastructure Specialist

About the Role:
We are seeking an experienced IT Infrastructure Specialist to join our team. As a key member of our infrastructure group, you will play a crucial role in ensuring the smooth operation of our technology systems.

Key Responsibilities:
- Provide timely and effective technical support for all IT-related issues across various business system components.
- Collaborate with vendors and service management teams to analyze and resolve complex problems.
- Develop and implement Requests for Change (RFC) to improve operational stability and efficiency.
- Create and update knowledge base articles to facilitate effective troubleshooting.

Requirements:
- Proficiency in Infrastructure Service Management.
- Strong understanding of incident management processes and tools.
- Experience with problem management and root cause analysis.
- Familiarity with change management practices and Request for Change processes.
- Ability to collaborate effectively with cross-functional teams and vendors.

What We Offer:
- Competitive compensation package.
- Opportunity to work with a dynamic team in a fast-paced environment.
- Professional growth and development opportunities.

Contact Information:
Please note that we do not accept unsolicited resumes or applications from staffing agencies or search firms. If you are interested in this opportunity, please submit your application through our website.

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