Cloud Infrastructure Technical Lead

2 days ago

Shimoga, Karnataka, India beBeeEngineer Full time ₹ 10,43,158 - ₹ 14,51,567
Job Description

As a senior IT systems engineer, you will play a pivotal role in the deployment, support and maintenance of applications and products within cloud environments. This position requires enthusiasm, a strong technical foundation, excellent problem-solving skills, and effective communication with both technical and non-technical stakeholders.

You will collaborate with architects, developers and DevOps teams to enhance integration of Artifactory and related services into software development lifecycle.

Maintain and support Artifactory and other enterprise-grade IT services, ensuring high availability across geographically distributed environments.

  • Act as liaison with third-party vendors to escalate and resolve advanced technical issues.
  • Provide technical support to users of IT services, ensuring timely issue resolution, adherence to SLAs and proactive vulnerability management.
  • Manage user and team provisioning, access controls and permissions across supported services, emphasizing security, reliability and operational continuity.
  • Partner with cross-functional IT teams to deliver complex maintenance, upgrades and support initiatives across multiple services.
  • Design and implement automation solutions to streamline operational workflows and reduce manual intervention across supported systems.
Required Skills and Qualifications

This role requires proven experience installing, configuring, upgrading and maintaining JFrog Artifactory, including user provisioning.

Skilled in integrating Artifactory with build tools and pipelines, ensuring seamless artifact management within CI/CD workflows.

Strong experience in Linux system administration, including proficiency with Bash scripting for automation and system management tasks.

Highly responsible, adaptable and collaborative team player with strong initiative and clear communication skills.

Experience using an ITSM platform, with proven track record on timely customer responses and ticket updates.

Proven troubleshooting skills and experience.

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