Customer Care Specialist

6 days ago


Tiruchi, Tamil Nadu, India beBeeCare Full time ₹ 8,00,000 - ₹ 14,00,000

**Job Title:** Customer Care Specialist

We are seeking a highly skilled and empathetic Customer Care Specialist to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional experiences to our healthcare plan members.

**Key Responsibilities:

  • Answer incoming calls from healthcare plan members, understanding their coverage and healthcare requirements through verbal communication.
  • Resolve member issues efficiently through written and verbal communication.

**Required Skills and Qualifications:

  • Minimum 1 year of international customer service experience.
  • Proficient reading, writing, and conversation skills in English.
  • Basic computer literacy.

**Benefits:*

  • Career development support for your growth and success.
  • An inclusive organization fostering a community-minded culture that encourages giving back.
  • A diverse team of lifelong learners guided by our company values.
  • A comprehensive benefits package including transportation assistance, paid time off, tuition reimbursement, and health and wellness incentives.

**About Your Role:

You will work closely with the Team Lead to deliver exceptional customer experiences and contribute to the overall team's success.

We are committed to providing you with the necessary skills and support for a fulfilling career. From training to individualized coaching, you will have access to extensive resources for your growth and development.



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