Customer Experience Strategist

1 week ago


Delhi, Delhi, India TheSqua Full time

Company Overview

TheSqua is a dynamic and fast-paced organization that prioritizes exceptional customer experiences. As we continue to grow and evolve, we are seeking a skilled Account Support Manager to join our team.

About the Role

We are looking for an experienced professional who can effectively manage customer relationships, drive revenue growth, and provide top-notch support. If you have a passion for delivering outstanding service and excel in a sales environment, this could be the perfect opportunity for you.

Key Responsibilities

  • To deliver exceptional customer experiences through prompt and efficient resolution of queries and issues.
  • To identify sales opportunities and present key features and benefits of products to secure new business.
  • To work collaboratively with colleagues to achieve set revenue targets and exceed expectations.
  • To maintain accurate records and ensure all client details are fully completed.

Required Skills and Qualifications

  • 5 to 6 years of experience in travel sales or reservations.
  • Excellent communication and presentation skills.
  • High energy levels, good analytical and problem-solving skills, organizing skills, and positive attitude.

Benefits

  • A competitive salary of approximately $60,000 per annum, based on industry standards.
  • A dynamic and supportive work environment that fosters growth and development.
  • The opportunity to work with a talented team dedicated to delivering exceptional customer experiences.

Others

  • Afternoon shift timings: 3:00 PM to 11:30 PM.
  • Must be willing to work in an afternoon shift.


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