
Strategic Growth Advocate
13 hours ago
We're seeking a visionary professional to drive growth and success for our clients. As a Growth Consultant, you will play a key role in ensuring the successful deployment of our solution.
As a strategic partner, you will work closely with client stakeholders and internal teams to understand business objectives, design tailored implementation strategies, and drive end-to-end execution.
Your focus will be on delivering value through effective project management, clear communication, and alignment with customer goals—ensuring a smooth transition and long-term success with our solution.
Key Responsibilities:
- Develop and maintain strong relationships with key stakeholders to foster long-term partnerships.
- Understand client objectives and align them with our product solutions to drive their success.
- Prepare detailed Business Requirements Documents (BRDs) for implementation by working closely with clients and pre-sales team.
- Serve as a trusted advisor, proactively addressing client needs and ensuring the adoption of new features, services, and solutions.
- Drive implementation projects for systems by collaboratively working with clients, pre-sales team, and product team.
- Leverage data to provide actionable insights to customers.
- Provide clients with training and resources to ensure they understand and can fully utilize the product.
- Manage and close all points by working with product and support team.
- Act as the voice of the customer within the organization, providing feedback to product teams for improvements or new feature development based on client input.
Requirements:
- Good first principle thinker.
- Understanding of supply chain principles and operations in detail.
- Bachelor's degree in Business, Marketing, Sales, or a related field. Master's degree is a plus.
- 5+ years of experience in customer success, account management, or a consulting role within a Supply Chain, SaaS or tech-driven company.
- Experience in managing projects and working in a collaborative environment.
- Ability to work independently and manage time effectively.
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