Account Growth Specialist

2 weeks ago


Bengaluru, Karnataka, India Lifesight Technologies Pvt Ltd Full time
Job Description

Lifesight Technologies Pvt Ltd is a fast-growing SaaS company that empowers businesses to leverage data and AI for improved customer acquisition and retention. We have a team of 130 serving 300+ customers across 5 offices globally. Our mission is to make advanced data activation and marketing measurement tools accessible to non-technical marketers, helping them achieve their KPIs. We need talented professionals to accelerate our growth.

Position Overview

We are seeking a proactive and results-driven Account Growth Manager to drive revenue growth within our existing customer base. You will identify upsell and cross-sell opportunities, work closely with clients to understand their needs, and develop strategic account plans to achieve success.

Key Responsibilities
  • Develop and execute account growth strategies to increase customer lifetime value.
  • Collaborate with clients to understand their business goals and align our solutions to meet their needs.
  • Regularly check-in with clients to assist in strategically planning client goals with Lifesight products/solutions, analyze account performance metrics, and implement optimization strategies to enhance client success.
  • Act as a client advocate within the company, ensuring that client feedback is considered and aligned in product development and improvement.
  • Negotiate and renew contracts with clients, ensuring mutually beneficial terms.
Requirements
  • 3 to 5 years of relevant work experience in a client-facing account management role within ad technology, digital publisher, or media agency environments.
  • Experience with programmatic and/or social media ad platforms or ad servers is essential.
  • Experience in developing procedural frameworks or workflows.
  • Familiarity with industry trends and market conditions.
  • An interest in data and analytics products and solutions.
  • Strong organizational/time management skills and the ability to manage multiple accounts and associated tasks simultaneously.
  • A Bachelor's degree in a business, marketing, technology, or scientific discipline is preferred.
  • Advanced Excel skills, highly numerate with a good eye for numbers and detail.
  • Cultural awareness and an appreciation of diversity.
  • Problem-solving skills and the ability to identify inefficiencies and implement solutions.


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