Account Growth Specialist
2 weeks ago
Lifesight Technologies Pvt Ltd is a fast-growing SaaS company that empowers businesses to leverage data and AI for improved customer acquisition and retention. We have a team of 130 serving 300+ customers across 5 offices globally. Our mission is to make advanced data activation and marketing measurement tools accessible to non-technical marketers, helping them achieve their KPIs. We need talented professionals to accelerate our growth.
Position OverviewWe are seeking a proactive and results-driven Account Growth Manager to drive revenue growth within our existing customer base. You will identify upsell and cross-sell opportunities, work closely with clients to understand their needs, and develop strategic account plans to achieve success.
Key Responsibilities- Develop and execute account growth strategies to increase customer lifetime value.
- Collaborate with clients to understand their business goals and align our solutions to meet their needs.
- Regularly check-in with clients to assist in strategically planning client goals with Lifesight products/solutions, analyze account performance metrics, and implement optimization strategies to enhance client success.
- Act as a client advocate within the company, ensuring that client feedback is considered and aligned in product development and improvement.
- Negotiate and renew contracts with clients, ensuring mutually beneficial terms.
- 3 to 5 years of relevant work experience in a client-facing account management role within ad technology, digital publisher, or media agency environments.
- Experience with programmatic and/or social media ad platforms or ad servers is essential.
- Experience in developing procedural frameworks or workflows.
- Familiarity with industry trends and market conditions.
- An interest in data and analytics products and solutions.
- Strong organizational/time management skills and the ability to manage multiple accounts and associated tasks simultaneously.
- A Bachelor's degree in a business, marketing, technology, or scientific discipline is preferred.
- Advanced Excel skills, highly numerate with a good eye for numbers and detail.
- Cultural awareness and an appreciation of diversity.
- Problem-solving skills and the ability to identify inefficiencies and implement solutions.
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