Sales Excellence Specialist

2 weeks ago


Delhi, Delhi, India Amber Full time
Unlock Your Potential as a Sales Excellence Specialist

Are you passionate about delivering exceptional customer experiences and driving sales growth? Do you thrive in fast-paced environments and enjoy building strong relationships with clients? If so, we have an exciting opportunity for you to join our team as a Sales Excellence Specialist.

About the Role:

We are seeking a highly motivated and results-driven individual to join our Sales Team. As a Sales Excellence Specialist, you will be responsible for leading conversion, engaging with inbound leads, guiding them through the booking process, and converting inquiries into confirmed bookings. You will also be expected to provide personalized accommodation recommendations, build in-depth knowledge of student housing options, pricing, and locations, and maintain strong relationships with potential clients through consistent and timely follow-ups.

Your Key Responsibilities:

  • Lead Conversion: Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.
  • Customer Interaction: Understand students' unique requirements and provide personalized accommodation recommendations.
  • Market Expertise: Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
  • Follow-Up: Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
  • Collaboration: Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.
  • Data Management: Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.
  • Target Achievement: Consistently meet and exceed sales targets and performance benchmarks.

What We're Looking For:

  • Exceptional verbal and written communication skills in neutral English.
  • Strong active listening skills.
  • Effective time management and organizational abilities.
  • Proficiency in objection handling, negotiation, and closing techniques.
  • Familiarity with CRM tools or similar software.
  • Prior experience in telesales or a related field is a plus.

Educational Qualifications:

Graduate with at least 60% in academics.

What You'll Get at Amber:

  • Competitive salary with a performance-driven variable component.
  • Flexible working hours with remote work opportunities.
  • A dynamic, collaborative, and growth-oriented work environment.
  • Career advancement opportunities in a rapidly expanding global organization.

Join Our Journey:

We are a team that's revolutionizing the student accommodation industry. Your contributions will directly impact the lives of students by making their study-abroad journey smoother and stress-free. If you're passionate about sales, customer success, and creating meaningful change, we'd love to hear from you.



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