Tech Support Specialist

2 weeks ago


Nashik, Maharashtra, India Rupeeseed Technology Ventures P Ltd Full time
Job Description

Designation: Associate TechOps

Location: Nashik

We are seeking a highly skilled and motivated Tech Support Specialist to join our team at Rupeeseed Technology Ventures P Ltd. The ideal candidate will have a strong background in Linux and SQL, with excellent troubleshooting and problem-solving skills.

Key Responsibilities:

  • Handling client calls and emails through remote support
  • Ensuring timely resolution of technical issues and queries
  • Performing functional testing to troubleshoot issues
  • Analyzing and reporting bugs for fix
  • Providing support for settlement queries in Linux
  • Supporting technical issues and queries
  • Good analytical and problem-solving skills
  • Understanding of Software Development Life Cycle (SDLC)
  • Solid understanding of Incident Lifecycle processes

Requirements:

  • Daily monitoring jobs
  • Handling client calls and emails through remote support
  • Ensuring timely resolution of technical issues and queries
  • Good communication skills
  • Comfortable with rotational shifts (24*7)
  • Knowledge of the Share Market/Capital market will be an added advantage

Preferred Qualifications:

  • Linux certification
  • Fresher
  • Linux command
  • Capital Market Expertise

What We Offer:

A competitive salary and benefits package, as well as opportunities for growth and development in a dynamic and innovative company.



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