System Support Specialist

2 weeks ago


Alleppey, Kerala, India beBeeUnix Full time ₹ 12,00,000 - ₹ 15,00,000
Job Overview    Key Responsibilities:
  • Ensure compliance with regulatory requirements.
  • Maintain high availability, performance, and security; participate in disaster recovery drills.
  • Troubleshoot complex incidents and manage approved platform changes.
  • Conduct root cause analysis for recurring incidents and implement permanent fixes.
  • Tune configurations and schedule jobs to enhance performance and reliability.
  • Coordinate with vendors and validate post-change health.
  • Demonstrate strong documentation, runbook hygiene, and clear communication with stakeholders.
  • Ownership mindset with readiness for 24x7 support and on-call rotation.
Requirements    Role Requirements:
  • A minimum of 6 years of experience in L2 support and 10 years in L3 support.
  • Expertise in Unix, AIX, Power, HMC, and VIOS.
  • A strong understanding of ITIL processes is essential.
What We Offer    Benefits:
  • A competitive salary package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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