
Quality Assurance Specialist
1 day ago
Job Title: Quality Assurance Specialist
">Job Description: As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our products. Your primary responsibility will be to manage customer complaints and provide solutions in coordination with the team.
">Responsibilities:
- Investigate customer complaints and conduct further analysis to identify root causes.
- Schedule appointments with customers to resolve their issues and ensure clear communication on complaint closure.
- Cooperate with the head office and factory to ensure timely resolution of complaints.
- Prepare regular reports for management, including observations and the number of resolved cases.
Requirements:
- IPIRITI pass out or equivalent experience in Quality Control within the Plywood Industry.
- Excellent knowledge of plywood.
- Strong communication and interpersonal skills.
- Proficiency in MS Excel and PowerPoint.
- Ability to travel as needed.
About this Role: This is an exciting opportunity for a skilled Quality Assurance Specialist to join our team. If you have a passion for quality control and excellent communication skills, we encourage you to apply.
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