IT Messaging Infrastructure Specialist
2 weeks ago
Company Overview
Microland is a leading IT services company that provides end-to-end solutions for organizations across the globe.
Salary: $80,000 - $120,000 per annum
Job Description:
We are seeking an experienced IT Messaging Infrastructure Specialist to join our team. The successful candidate will be responsible for overseeing messaging functions in an organization, such as email and instant messaging.
Key Responsibilities:
- Operational Systems Management and Preventative Maintenance - to include proactive monitoring, system checks, SOD Reports
- Assisting with Messaging transformation activities messaging infrastructure services to the cloud and other initiatives
- Operating in a global team to support the global Messaging estate
- Working closely with the Desktop, Wintel, Platform, network engineers and Project Managers
- Supporting end users during mailbox migration and assisting with their endpoint issues
- Ensuring successful migration and smooth transition for end users and handling all related activities, process (Changes, Request, and Incidents)
- Engaging with the wider organizational support teams in the management and resolution of major incidents and problems
Required Skills and Qualifications:
The ideal candidate will have a Bachelor's degree in Computer Science or a related field and relevant experience in IT Messaging Infrastructure. They must possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Benefits:
- Comprehensive health insurance
- Retirement plan
- Paid time off
- Professional development opportunities
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