Highly Skilled Messaging Support Specialist

1 month ago


Bengaluru, Karnataka, India Microland Full time

Company Overview


Microland is a renowned IT services company dedicated to delivering cutting-edge technology solutions. As a messaging support specialist, you will play a crucial role in ensuring seamless communication infrastructure for our clients.



Estimated Salary: $85,000 - $110,000 per annum



Job Description


We are seeking an experienced messaging support specialist to join our team. In this role, you will be responsible for providing top-notch support for our organization's email infrastructure, including Exchange Servers and Office 365. You will troubleshoot technical issues, perform routine maintenance, and ensure that all systems are running efficiently within specified service level agreements (SLAs).



Required Skills and Qualifications


To succeed in this role, you should have:



  • Bachelor's degree in any field
  • Prior experience with Microsoft Exchange Server and Office 365
  • Excellent troubleshooting and analytical skills
  • Ability to work under pressure and meet deadlines
  • Knowledge of PowerShell scripting
  • Familiarity with LDAP and Active Directory user administration
  • Strong communication and interpersonal skills


Benefits


As a highly skilled messaging support specialist at Microland, you can expect:



  • A competitive salary range of $85,000 - $110,000 per annum
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • The chance to work on diverse projects and contribute to the growth of our organization


Others


This role involves working with various Unified Communication and Collaboration tools, including Teams, OneDrive, SharePoint, and Yammer. If you are a motivated individual with a passion for technology and customer satisfaction, we encourage you to apply.



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