
Quality Assurance Specialist
7 hours ago
We are seeking a detail-oriented and process-driven professional to join our team as a Quality Assurance Specialist. This role plays a key part in ensuring the implementation and maintenance of quality standards, supporting audits, accreditation processes, and continuous improvement initiatives.
Key Responsibilities:
- Ensure successful completion of internal audits, cross audits, and corporate audits, and ensure timely closure of all identified deficiencies.
- Oversee timely collection and submission of quality improvement data, ensuring accuracy and reliability.
- Drive quality improvement projects, mock drills, and committee meetings, ensuring they are carried out with precision and effectiveness.
- Develop and maintain SOPs, manuals, policies, procedures, and ensure proper document control of forms and formats.
- Work closely with leadership to implement and monitor quality standards across the organization.
- Identify documentation requirements and prepare them within 15 days of identification, coordinating with the accreditation secretariat for accreditation processes.
- Support organization-wide quality initiatives and ensure compliance with regulatory requirements.
Requirements:
- Graduate degree in any discipline along with an MBA or equivalent.
- 3–4 years of experience in the quality department, preferably within a healthcare environment.
- Hands-on experience with audits, accreditation processes (NABH preferred), and quality improvement initiatives.
- Strong understanding of documentation management, data collection, and reporting.
- Excellent communication, coordination, and problem-solving skills.
- Ability to work in a structured environment and handle multiple tasks with precision.
What We Offer:
- Competitive compensation aligned to experience.
- Opportunity to work with a leading healthcare network.
- Exposure to structured quality management systems and accreditation processes.
- A collaborative, patient-centric, and learning-oriented work environment.
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