
Guest Relations Ambassador
5 days ago
We are seeking a Guest Relations Executive who will be the face of our hospitality, providing warm and professional interactions with every guest. This is an exciting opportunity to join a dynamic team and be part of a growing, guest-centric brand.
Key Responsibilities:
- Greet and welcome guests warmly, making a lasting first impression
- Manage reservations, waitlists, and guest seating efficiently
- Assist guests with menu queries, special requests, and dietary needs
- Build strong relationships with regular guests and recognize VIP customers
- Handle guest feedback and complaints with professionalism and empathy
- Coordinate with service staff, kitchen, and management for smooth operations
- Maintain a clean, organized, and inviting reception/host area
Requirements:
- Excellent communication and interpersonal skills
- A friendly, professional, and approachable personality
- Strong organizational and multitasking abilities
- Prior experience in hospitality, F&B, or guest relations is a plus
- Ability to remain calm and positive in a fast-paced environment
Benefits:
- Opportunity to be part of a growing, guest-centric brand
- A dynamic work environment with a focus on hospitality excellence
- Career growth and learning opportunities in the F&B industry
What We Offer:
If you have a passion for creating memorable guest experiences, we'd love to meet you
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