Training Experience Specialist

1 week ago

Bengaluru, Karnataka, India beBeeTraining Full time ₹ 60,00,000 - ₹ 90,00,000

Job Overview

About a leading company in enabling organizations to build and scale global teams, we are partnering with a renowned biotech firm who is redefining the future of human health by providing solutions to some of the most complex problems in the healthcare industry.

They are committed to making precision medicine accessible and carry out their business operations in an environmentally sustainable way.

Now is your opportunity to join our innovative team in Bengaluru, India, where you will work on challenging projects that use cutting-edge technology to improve millions of lives.

  • We collaborate with internal customers to understand their needs and identify an appropriate solution to fulfill those needs and exceed expectations.
  • Administrative training support for the global organization is provided by us.
  • We process Service Now ticket submissions for training requests.
  • We partner with operational management and other stakeholders to coordinate the grouping and assigning of training in the Learning Management System (LMS).
  • We manage the catalog of training courses and certifications in the LMS.
  • We follow up on inquiries regarding training courses, LMS registration information, and e-learning offerings.
  • We assist in scheduling, setup, notification, and attendance credit for instructor-led courses.
  • We contribute to customer satisfaction by providing information, guidance, and assistance with the LMS and or training programs, assignments, issues, and metrics.
  • We compile training compliance reports for management as well as internal and external auditors, including Excel spreadsheets and analysis as needed.
  • We host discussions with peers, management, and relevant cross-functional stakeholders to review tasks.
  • We support partnerships with all Global Operations sites and functional areas to facilitate sharing of training best practices and align training strategies and goals.
  • We participate in process improvement and program development efforts.
  • We identify and execute on opportunities to improve the learning experience and enhance training quality and effectiveness for employees.

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