Customer Service Expert for Voice Process
2 weeks ago
At CapTalent HR, we are seeking an experienced Customer Service Expert to join our team in a voice process role. This is a fantastic opportunity for individuals who thrive in customer-facing environments and possess excellent communication skills.
**Job Description:**
We are looking for highly motivated and organized individuals with 1-3 years of experience in BPO voice processes. As a Customer Service Expert, you will be responsible for delivering exceptional customer experiences through clear and concise communication. Your day-to-day tasks will include resolving customer inquiries, escalating complex issues, and maintaining accurate records.
**Required Skills and Qualifications:
- Proven experience as a Customer or Customer Relations professional.
- Excellent organizational and leadership skills;
- Outstanding communication and interpersonal abilities;
- Strong knowledge of MS Office and information systems;
- Collaborative, communication, and interpersonal skills
**Benefits and Perks:
We offer a competitive salary range of $15,000 to $23,000 per year, commensurate with your level of experience. If you are interested in this exciting opportunity, please contact us at the provided phone number for further discussion on interview schedules. regards,
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