
Senior IT Relationship Executive
3 days ago
We are seeking an experienced IT account manager to oversee the management of our IT service and consulting clients.
Key Responsibilities:- Clinical Relationship Management: Act as the primary point of contact for assigned clients, building strong relationships with C-level stakeholders.
- Strategic Partnership Development: Establish and maintain strategic partnerships with key clients, ensuring alignment with their business goals.
- Account Lifecycle Management: Manage the end-to-end account lifecycle, including onboarding, project delivery oversight, renewals, and escalations.
- Team Collaboration: Collaborate with internal teams and technical consultants to ensure smooth execution of IT projects and managed services.
- Education: Bachelor's degree in IT, Computer Science, Business Administration, or related field (MBA preferred).
- Experience: 5–7 years of experience in account management, Client Success Manager, or a similar role within IT services, system integration, or consulting firms.
- Tech Familiarity: Familiarity with emerging technologies such as AI, Cloud, ERP, Cybersecurity, Infrastructure, and Application Development.
What We Offer: Excellent relationship-building, negotiation, and presentation skills. Proficiency in CRM tools and MS Office Suite. Strong problem-solving and multitasking abilities.
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