Customer Service Operations Manager

Job Overview:We are seeking a skilled Service Operations Manager to lead and mentor a team in managing service operations within a designated territory.About the Role:The successful candidate will be responsible for driving product campaigns at dealerships, conducting warranty and process audits, and staying up-to-date with industry trends and customer...

Lead Customer Service TeamThis role involves leading a team of customer service representatives, ensuring they have the skills and knowledge to effectively manage customer interactions.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR, AHT, etc.) to identify trends and areas for improvement.Manage email...

The Role:We are seeking a seasoned leader to oversee end-to-end operations, acting as the primary point of contact for internal and external stakeholders.Essential Job Elements:Operational Excellence: Lead improvements across business verticals, optimize resource allocation, and track progress against defined goals.Domain Capability: Strengthen domain...

Customer Service RepresentativeThis role entails handling front desk operations, working closely with various departments and teams.About the RoleWe are seeking a skilled individual to fill this key position in our organization. The ideal candidate should possess excellent communication skills and be able to work well under pressure.ResponsibilitiesManage...

Service Delivery ExpertWe are seeking an experienced and highly motivated service delivery expert to oversee and manage our service operations, ensuring timely and efficient service delivery across electrical and mechanical systems.Job Description:To lead day-to-day service operations for both electrical and mechanical systems, ensuring services are...

Client Servicing Operations ContractorYou will join our team as a contractor in the Client Service Operations department.We have an accelerated work culture and welcome individuals from diverse locations to collaborate with us.As a Client Servicing Operations Contractor, you will play a pivotal role in ensuring the seamless execution and management of...

Department: Student Support & SuccessReports to: Student Success Lead / Branch ManagerMission: Convert qualified inquiries into paid, delighted D‑Vivid students—ethically and consistently—by running crisp discovery, clear value stories, and disciplined follow‑up.Key ResponsibilitiesCustomer Engagement: Respond promptly to customer inquiries via...

Guest Relations ExecutiveThe Guest Relations Executive plays a vital role in ensuring a memorable experience for our guests. This position is responsible for fostering a welcoming atmosphere, providing exceptional customer service, and managing day-to-day operations.Main Responsibilities:Guest Services: Provide top-notch customer service to guests throughout...

This role is focused on the delivery of SOC / MDR services for our customers. Experience with SOC, SIEM and understanding of cybersecurity is very important for this role. Candidates with no SOC, SIEM or Cyber experience will not be selected for this role. Candidates who are applying for this role for sake of applying will be blacklisted for 10 years. Please...

We are seeking a highly skilled professional to fill the role of Customer Relations Specialist.Key Responsibilities:Initial Point of Contact: Serve as the primary point of contact for customer inquiries via phone or email, providing prompt and effective support.Customer Relationship Management: Foster strong, positive relationships with clients by ensuring...