Chief Customer Advocate

5 days ago


Surat, Gujarat, India beBeeRetention Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Engagement Manager

Seeking a proactive and customer-focused professional to manage interactions, encourage subscription purchases, and resolve outstanding overages.

Key Responsibilities:
  • Develop and implement strategies to enhance customer satisfaction and retention rates.
  • Process orders efficiently after customer outreach and send timely purchase confirmations.
  • Maintain accurate records of follow-ups and interactions.
  • Analyze key metrics such as conversions and account actions to inform process improvements.


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