Senior Business Analyst
3 weeks ago
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Senior Business Analyst - JP Publisher
Key Responsibilities:
• Ensure timely and accurate delivery of daily tasks/processes
• Handle queries and clarifications sought by analysts regarding operational/technical & process-related issues
• Understand customer concerns & issues and resolve them
• Work and coordinate with team members
• Keep oneself abreast of all updates applicable to policies/regulations/compliances
• Manage compliance requirements for processes, functions, organization, and clients
Job Requirements:
• Graduation in any stream
• Japanese Language certification/Diploma (Preferred)
• JLPT level 3
• Good understanding of Japanese language writing, reading, and speaking
• Advance knowledge of MS Office suite (Outlook, Word, Excel, and PowerPoint)
• Proficient in internet usage, web browser, and search engines
• Excellent troubleshooting & problem-solving skills
• Strong sense of urgency in getting things done within deadlines, good time management skills
• Multi-tasking
• Flexible to work in Japan and non-Japan hours
• Proactive and willing to take initiatives w.r.t. project work/tasks
• Problem solution mindset
• Positive attitude for customers/team mates – friendly and approachable
• Excellent flair for continued learning and education
• Quality conscious
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