Senior Business Analyst
3 weeks ago
Job Title: Senior Business Analyst
Overview
A Senior Business Analyst is a key member of our team, responsible for ensuring the business needs of our clients are fully documented, understood, and met by the proposed solution.
Responsibilities
- Gather and document complex requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users.
- Identify and recommend options for potential solutions and assess them for both technical and business suitability.
- Create logical and innovative solutions to complex problems.
- Present proposals to clients.
- Manage a scrum/delivery team through to go live.
- Analyze business systems in order to recommend efficiencies.
- Provide estimates for future analysis work.
- Work closely with developers and various end-users to ensure all solutions deliver customer satisfaction.
- Provide training to users of a new system as required.
- Communicate and collaborate with the test team.
- Plan and work flexibly to meet deadlines.
- Keep up to date with technical and industry sector advances.
- Maintain great client relationships at all levels of the organization.
- Maintain consistently high levels of client satisfaction and effectively escalate business-critical situations as required.
- Manage situations and relationships both internally and externally.
Required Skills/Experience
You will have 8-12+ years' experience working as a Senior Business Analyst on large ecommerce projects.
Experience of working supplier-side and managing client stakeholders and 3rd parties.
Able to plan and run large workshops with senior client stakeholders and manage senior stakeholders effectively.
Highly proactive, talented, enthusiastic, focused, eye for detail, professional.
Keen to learn and to challenge for smarter ways of doing things.
A team player proud of their work who wants to share it.
You like working in a fast-paced environment and are ready to inspire outstanding online shopper experiences for consumers and brands, no matter what product, service, sector, device, or channel.
You will be happy working at client locations when needed.
Experience of Agile software delivery.
Business Process mapping and engineering.
eCommerce and retail/brand experience.
Production of high-quality user stories and acceptance criteria.
Analysis and design of systems (package integration and bespoke development).
Ability to work on your own initiative to an agreed action plan.
Strong communication skills - as this role requires a high level of communication, interpersonal, and presentation skills.
Strong problem-solving, time management, and organizational skills.
Strong commercial awareness and business acumen.
Energetic, enthusiastic with strong attention to detail.
Preferred Qualifications/Experience
Scrum master qualification.
Certified Scrum Product Owner.
Experience working with multiple different ecommerce platforms.
About VML
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