Airport Customer Service Representative

4 weeks ago


Mumbai, Maharashtra, India konrad integrated Full time
Job Description
We are seeking a highly skilled and customer-focused individual to join our team as a Ground Staff Associate at Mumbai Airport. This role involves providing exceptional service to passengers, handling baggage, making reservations, and assisting with airline gates and seats.

Responsibilities include greeting and welcoming passengers, responding to questions, and providing assistance to disabled passengers and those with small children. The ideal candidate will have excellent communication and customer service skills, be able to work in a fast-paced environment, and possess strong problem-solving abilities.

We offer a competitive salary of 25,000 Rs to 45,000 Rs per month, plus additional perks and benefits. If you are a complete fresher, we will provide you with on-the-job training (OJT) to help you develop the skills you need to succeed in this role.

Requirements
Job Requirements: - High school diploma or equivalent. - Excellent communication and customer service skills. - Ability to work in a fast-paced and dynamic environment. - Strong problem-solving and decision-making abilities. - Ability to handle stressful situations and remain calm under pressure. - Good physical fitness and the ability to lift heavy luggage. - Knowledge of airport regulations and procedures is preferred. - Prior experience in the aviation industry is a plus.

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