Airport Customer Service Representative

2 weeks ago


Mumbai, Maharashtra, India konrad integrated Full time
Job Title: Airport Customer Service Representative

Job Summary:
We are seeking a highly skilled and customer-focused Airport Customer Service Representative to join our team at Konrad Integrated. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to passengers, handling baggage, making reservations, and assisting with airline gates and seats.

Key Responsibilities:
• Greet and welcome passengers, responding to their queries and concerns.
• Check in baggage and ensure it is properly tagged and processed.
• Make reservations and assist with airline gate and seat assignments.
• Assist disabled passengers and those with small children, providing a safe and comfortable travel experience.

Requirements:
• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced and dynamic environment.
• Strong problem-solving and decision-making abilities.
• Ability to handle stressful situations and remain calm under pressure.
• Good physical fitness and the ability to lift heavy luggage.
• Knowledge of airport regulations and procedures is preferred.

What We Offer:
• Competitive starting salary of ₹25,000 to ₹45,000 per month.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.
• Comprehensive training and onboarding program.

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